Privacy Policy
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Last updated 8/12/08 |
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When visiting any website, we encourage you to read that website's privacy policy.
TextbooksRus is committed to keeping your information private and confidential. |
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When visiting any website, we encourage you to read that website's privacy policy.
TextbooksRus is committed to keeping your information private and confidential.
Should you have any suggestions or comments regarding our privacy policy, we encourage
you to email us at AbeBuyback@buyback.abebooks.com.
Our complete contact information, including telephone number and physical mailing
address may be found on our contact page. |
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Topics contained in this document
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TextbooksRus is the sole owner of the information collected on this site. We will
not sell, share, or rent this information to any outside parties, except as outlined
in this policy. TextbooksRus collects information from users at several different
places on our website in order to process orders and better serve you with pertinent
information. Information collected includes name, shipping address, billing address,
telephone numbers, e-mail address, and payment information such as credit card.
TextbooksRus also requires you to submit a user name and password of your choice
for future access to your information. Your user name and password is to remain
confidential and you should not share this information with anyone.
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In order to process your orders using this website, a user must first complete the
registration form. During registration a user is required to give their contact
information, which includes name, e-mail, telephone number and physical address.
This information is used to contact the user about the services on our site such
as sending automated order status updates. This information is NOT shared.
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Most of the information collected in the registration process will be used to process
orders. In the order process, a user must provide additional financial information
such as credit card number and expiration date. This information is used for billing
purposes and to fulfill customer’s orders. If we have trouble processing an order,
this contact information is used to get in touch with the user. We do not share
your personal and financial information with any third parties. The only exception
is when processing your credit card information with the merchant bank for authorization
and approval. This process is protected by an enhanced security system. Note:
For enhanced security and privacy, TextbooksRus does NOT save your credit/debit
card information. See Security section for
more details on security measures and procedures.
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We use cookies to maintain cart data and to customize page content. If a user rejects
the cookie, they may still use our site, however you will be unable to use our shopping
cart to purchase items online. This is because the shopping cart uses cookies to
retain information necessary to process your order. If you disable cookies, we will
not be able to accept your order online. We do not share any information with any
third party sites. Cookies are used strictly for the purpose of enhancing your personal
experience with our site. When you close your browser, the cookies will be terminated,
with the exception of those used to maintain your cart data. Cart-related cookies
stay active for 2 days so that users may "save" their carts for a short period.
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We use IP addresses to analyze trends, administer the site, track user’s movement,
and gather broad demographic information for aggregate use. IP addresses are not
linked to personally identifiable information. We do not distribute or share
IP information with any third parties. Only TextbooksRus technical staff has access
to log files. Log files are periodically purged. |
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We use an outside shipping companies (FedEx and USPS) to ship orders, and a credit
card processing company (VeriSign / Penn Securities) to bill users for goods and
services. These companies do not retain, share, store or use personally identifiable
information for any secondary purposes.
TextbooksRus is located in Ohio and abides by all federal and state laws. TextbooksRus
will disclose any personally identifiable information when required to by law, but
not under any other circumstances.
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This web site contains links to other sites. Please be aware TextbooksRus is not
responsible for the privacy practices of such other sites. We encourage our users
to be aware when they leave our site and to read the privacy statements of each
and every web site that collects personally identifiable information. This privacy
statement applies solely to information collected by this Web site.
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TextbooksRus's website takes every precaution to protect our users’ information.
When users submit sensitive information via the website, your information is protected
both online and off-line.
When our registration/order form asks users to enter sensitive information (such
as credit card number), that information is encrypted and protected with the best
encryption software in the industry - SSL. VeriSign uses SSL technology with advanced
128-bit encryption to process our payments. To learn more about VeriSign, SSL, or
payment processing follow please visit VeriSign
All of our users’ information is classified and restricted. The TextbooksRus facility
is a secured and locked facility. Only employees who need the information to perform
a specific job are granted access to personally identifiable information. If you
wish to have your information removed, you may contact us at
AbeBuyback@buyback.abebooks.com to do so. For future transactions, you will
be required to re-enter your information.
All TextbooksRus servers including web servers and database servers are housed at
TextbooksRus and maintained in-house by TextbooksRus. Access to the database is
strictly monitored and protected from outside access. Internet access is restricted
and protected by firewall and password protection. The servers that we store personally
identifiable information on are kept in a secured environment.
If you have any questions about the security at our website, you can send an email
to us at AbeBuyback@buyback.abebooks.com.
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If you choose to receive special offers, TextbooksRus may send you such pertinent
information. Our special offers are sent only to customers who grant TextbooksRus
permission to send such information. TextbooksRus does not share your information
with third parties and does not solicit outside parties to send special offers on
our behalf.
Out of respect for the privacy of our users we present the option to not receive
these types of communications. Furthermore, all special offers are sent via e-mail
and have a "remove link" if you wish to no longer receive special offers and news.
Otherwise, customers may occasionally receive information on products, services,
special deals or news. Please see our choice and opt-out below for further details
of how to be removed from our mailing list.
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Customers may change or review their recorded account information such as address
or e-mail in the My Account area. or by going to the
home page and clicking on the My Account button.
You MUST have your username and password in order to access your account.
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TextbooksRus does not use customer’s information for contact other than TextbooksRus
pertinent business.
TextbooksRus does not share our customer’s personal information with any outside
parties.
However, for customers who wish to opt-out or be removed from TextbooksRus special
offers and related news, TextbooksRus provides several methods to accomplish this
request. Users who no longer wish to receive our newsletter or promotional materials
may opt-out of receiving these communications by un-checking the permission to send
field when processing their order. They may also send us email to
AbeBuyback@buyback.abebooks.com with a request to be removed. Or, customers
may also use the link provided with all communications to automatically unsubscribe.
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If at any point we decide to use personally identifiable information in a manner
different from that stated at the time it was collected, we would notify users by
way of an email. Users will have a choice as to whether or not we use their information
in this different manner. We will use information in accordance with the privacy
policy under which the information was collected.
If you have opted out of receiving any communications from TextbooksRus, you may
visit out website at http://buyback.abebooks.com where news of changes will be posted.
Otherwise, you may e-mail us at AbeBuyback@buyback.abebooks.com.
If you send us an e-mail request, we will respond to that e-mail only. You will
not receive promotional materials unless you specifically grant us permission to
do so.
You may also send a request to our physical address at:
AbeBuyback.com
c/o AbeBooks
802 Avondale Ave.
Columbus, OH 43212
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TextbooksRus is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent,
non-profit organization whose mission is to build user's trust and confidence in
the Internet by promoting the use of fair information practices. This privacy statement
covers the site http://www.textbooksrus.com. Because this Web site wants to demonstrate
its commitment to your privacy, it has agreed to disclose its information practices
and have its privacy practices reviewed for compliance by TRUSTe. If you have questions
or concerns regarding this statement, you should first contact our Customer Relations
Manager at AbeBuyback@buyback.abebooks.com.
If you do not receive acknowledgement of your inquiry or your inquiry has not been
satisfactorily address, you should
contact TRUSTe. TRUSTe will then serve as a liaison with us to resolve your
concerns.
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